• Dermastore

    I recently bought two products from Dermastore and just had to share the incredible service. I've seen and heard such great things about this online store and Tori from Kiss, Blush and Tell (I've been a reader of Tori's blog since 2011) always talks about them on her instastories - so I couldn't resist and had to go have a look.
    Heliocare and Neostrata
    Dermastore has a wide range of medical skin care products. The reason I like medical skin care is that typical most of the products have active ingredients which are formulated to specifically treat your skin's needs / address problem areas.

    When registering on the website, you complete a short survey to assist in creating a skin profile for yourself.  The website then recommends products for you based on your skin's needs and any problems you are experiencing. What I liked is that there are a number of recommendations at various price points which means you can budget for the products a bit easier.   The website also has a lot of detailed information on each product with instructions on how to use it and even recommends products that work well with it. It's really a great way to make an informed decision about what you want to buy.  You earn loyalty points with each product you buy which can be used to discount the total cost of your future orders. Another nice touch is that there is a chat facility on the website should you want to chat to a skin care specialist. There is a physical store in Somerset West, should you live in the area and want to pop in for a personal consultation.

    I placed my order on a Wednesday afternoon and the very next morning I received my parcel - the perks of being so close to Somerset West. But in general, their delivery timelines are incredibly quick.  I received my products perfectly sealed up in a Dermastore box that keeps your products safe while being couriered to you. Inside, was my two products, some samples and a personalised note with information about my two products and in-depth detail on how to use them. I was truly so pleasantly surprised by the overall experience.

    What I bought:

    1. Heliocare XF Gel SPF50 (R295 for 50ml)
      It is ALWAYS advised to use a sunscreen everyday. When using skin care products with active ingredients it is especially important to use a sunscreen to ensure you do not experience any pigmentation.
    2. NeoStrata Ultra Soothing Cream (R473 for 40g)
      This is an anti-ageing night cream that exfoliates the skin over time. I have a bit of a sensitive skin, so I do not use this every night, but rather every third night. I do use AHA serums so my skin is used to this active ingredient.

    I've just placed another order for myself and sister. When I placed my order I noticed that I already had earned R23 in loyalty points which I could redeem. I definitely will continue using this online store - it is just such a great concept that fully empowers the customer to make the best purchasing decisions.

    Big Hugs,
    Charlene XXX

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